Client Service Executive
Full Time, Monday - Friday
29th Nov 2018
My Client, a well established and thriving Software Company based in Tarporley is currently looking for a Client Service Executive to join their dynamic team on a full time, permanent basis.
This is a busy and well varied position which offers development and an enjoyable working environment. This is a fantastic opportunity to join a Company that values their employees and is continuously growing!
The successful Candidate will receive a rewarding salary and brilliant company benefits such as a company bonus scheme, pension scheme and healthcare.
The Job Role:
- Offering continuous support to Clients regarding the systems and handling inbound queries
- Offering an onboarding process for new Clients, ensuring they understand the product and services
- Account management
- Lead generation and Client retention
- Ensuring that all Clients receive 1st class customer service at all times
- Any relevant administration – Keeping the company system up to date and accurate
- Some Client visits
Experience / Requirements:
- Experience working a busy, proactive working environment
- Strong Customer Service skills - professional and polite manner both over the phone and in person
- A driving licence and access to a vehicle is essential due to rural location
- Strong administrative and organisational skills
- Computer confident
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