You’ll be registered with us if you’ve been to visit with us in the branch and we’ve taken copies of your essential documents: passport or birth certificate, ID share code (if applicable), driving licence, proof of your NI number, and your own bank details, etc.

Please note: We will only be able to process PAYE payments into your own personal bank account. 

If you’ve sent a CV but haven’t been invited to an informal interview with one of our consultants, contact your local branch so we can meet with you and register you onto our systems.

After you’ve registered and we’ve taken your references, we aim to find work for you as soon as possible. Our search is based on the positions we have available, your skillset and experience, the location of where you want to work, your availability and your salary requirements.
We’ll absolutely be in touch if we find a suitable job for you. However, we know that waiting can be stressful, so we recommend that you call our office regularly to check what jobs might be available and to keep us up to date with your availability and contact details. We’llupdate your file every time you call us, so as long as we keep in touch with each other, we’ll always have an accurate record.
No. In the UK, it’s illegal to charge people to register for work or to pay somebody to find you work. We invoice the employers we work with for our recruitment services.
No. This is a common misconception. We don’t charge you a penny or take a cut from your wages for finding you a job.
As soon as you know about a change in contact details, contact your branch or consultant as soon as possible – if you’re working for us and you have a change of bank or address details then our consultants will advise you on the forms you’ll need to complete.
Yes, we reference check all of our candidates, so it’s important that you bring the name and contact details of two referees to your registration interview.

Please rest assured that all of our services are strictly confidential. We have successfully assisted hundreds of candidates to find alternative roles over the years. We’ll never let your current employer know you’re looking for a new job unless we have your permission to do so, for example, when we need to take references.

Yes, of course. There’s no limit to the number of agencies you can register with to help you find work.
As a temporary worker, you’ll be paid weekly, one week in arrears. In other words, if you work this week, you’ll send us your timesheet at the end of this week. Our payroll department will process it and pay your wages into your bank account next Friday.

If you’re temping for us and you can’t make it to work for any reason, then you must call your consultant or the branch office at least one hour before you’re due to start work.

All of our offices are open from 8am to 5.30pm Monday to Thursday and 8am to 5pm on Friday. Outside of these hours, please call the out-of-hours mobile number that you were given during your registration interview. If you can’t speak to a consultant then please call your place of work to notify them.

Yes. We provide all eligible temporary workers with a pension. Our scheme is operated through the National Employment Savings Trust (NEST). Please visit their website for more information on www.nestpensions.org.uk

We’ll email your payslip to you. You can access the attached PDF file using a password. Your password is your National Insurance number – this should have no spaces and be in uppercase (capitals).

No problem! Contact us and we’ll be pleased to help ☺