Brand
Brand
  • Home
  • About
    • Who We Are
    • What We Do
    • Divisions
    • Registering With Us
  • Jobs
  • Help & Advice
    • CV Advice
    • Interview Guidance
    • FAQ
    • Testimonials
  • Employers Area
    • Why Choose Proactive
    • Placement Methods
    • Our Divisions
    • Submit A Vacancy
  • Blog
  • Contact Us
Brand

  • Home
  • About
  • Jobs
  • Help & Advice
  • Employers Area
  • Blog
  • Contact Us

How long will it take for you to find work for me?

After registration interview and comprehensive references being taken, we aim to find work for you as soon as possible. Our search is based on; the positions available, your skill set, your experience, the location of where you want to work and your salary requirements.

What do I need to do to register?

Please refer to ‘registering with us’ on the About Us page.

When do I get paid?

As a temporary worker you get paid weekly, 1 week in arrears. In other words, if you work this week, you will return your timesheet to us at the end of this week. Our payroll department will process it and pay your wages into your bank account on Friday the following week.

Once I am registered do I rely on you to call me with work?

We recommend that you call our office on a regular basis to check what opportunities are available to you and to keep us up to date with your availability – many of our temporary vacancies are immediate starts. We update your file every time you call us. We will also actively search for positions for you however; if we can’t get in touch with you due to a change of contact details it could mean that you miss out on immediate positions.

Do I have to pay to register?

No. It is illegal within the UK to charge people to register for work or to 'pay' somebody to find you work.

Do you advertise vacancies that do not exist to register people to your books?

No, there would be no benefit in us doing this. To place vacancies costs time and money, it would not be in our interest to ‘advertise’ fictitious vacancies to get inundated with people looking for work only to be disappointed if the position was not available.

If I accept a temp job will I be overlooked for permanent positions?

Absolutely not... our ultimate aim is to secure a permanent position for you. Therefore we will continue to submit your CV to other suitable positions, with your permission, whilst you are temping for us until we find the right permanent position for you.

How will I know the details of each job you send me to?

We will send you an ‘interview confirmation’ if relevant and ‘placement confirmation’ before the start of your assignment. This information includes; job title, rate of pay, address and contact details, who you report to, hours of work and a brief outline of the job duties.

Do agencies take a cut of my money?

No, this is a common misconception, we can assure you there is no cost to register with us and certainly no cut is taken from your salary or pay rate for finding you a position. We invoice our clients for the recruitment service that we provide. The pay rate or salary that is stated to you is what you will get paid.

Do I have to carry out any tests when I register?

If you are looking for office work then yes you will have to carry out some assessments on our ISV testing system to assess your skill ability, speed and accuracy. Once registered, we offer a training facility to brush up on your skills and you can carry out assessments afterwards. There are a variety of assessments including; typing, data & alphanumeric entry, listening and keying, audio typing and software skills on a variety of packages.

What should I do if I can’t make it into work at any time?

If you are temping for us and you can’t make it into work then you must call our office to notify us at least 1 hour before you are due to start work. All our offices are open from 7am to 6pm daily outside of that you can leave a message on our voicemail or alternatively call our out of hours mobile number which will be issued to you when you register. If you cannot speak to a consultant you should call your place of work to notify them.

Some of my contact details have changed - what should I do?

Contact your consultant or branch immediately to make the changes – if you are working for us and you have a change of bank or address details then our consultants will advise you of which form to complete.

Do you check references?

Yes we do reference check all of our candidates so it is important that you bring the name and contact details of 2 referees when you register with us. You are not only representing yourself when working with our clients - you are also representing Proactive Personnel therefore it is important that we support your application with good references.

How do I know what is expected of me?

During registration we will discuss our Terms of Engagement which includes what is expected from you and what you can expect from us. You will be asked to sign a copy to confirm you understand them and you will be issued with a copy to take away with you.

Are your services confidential as I am in permanent employment currently?

You can rest assured that all of our services are strictly private and confidential. We have successfully assisted 100’s of candidates in finding alternative permanent positions over the years.

Do I get holiday pay?

Yes all temporary workers are entitled to accrue holiday pay. Contact your consultant when you want to book any holidays and they will advise you further.

Can I register with more than one agency?

Yes, there is no limit to the number of agencies you can register with when looking for work.

Do you provide a pension?

We are obliged to provide all eligible temporary workers with a pension. Our scheme will be operated through the National Employment Savings Trust (NEST). Please visit their website for more information on www.nestpensions.org.uk

If we have not answered your question please contact us

Contact us

How can I access my email payslip?

If you have chosen to have your payslip by email, you can access the attached PDF file using a password. Your password is your National Insurance number - this should have no spaces and be in uppercase (capitals).



Jobseekers

  • Jobs
  • About Us
  • Divisions
  • Registering With Us
  • Help & Advice
  • Jobseeker FAQ
  • Timesheets

Employers

  • Why Choose Proactive
  • Placement Methods
  • Divisions
  • Submit a Vacancy

Proactive Personnel Ltd

  • Contact Us
  • Testimonials
  • Join Our Team
  • Articles
  • Terms & Conditions
  • Privacy Statement
  • Cookie Policy
  • Modern Slavery
  • Homepage

©Copyright 2022 Proactive Personnel Ltd

This website uses cookies to ensure you get the best experience on our website. Learn more