Administrator

A new opportunity has arisen for an experienced Administrator to join an established family business that manufacturer bespoke doors. My client is seeking a good all round administrator, who is an outgoing, enthusiastic individual to work alongside the sales and management team in a small but busy office. The position will involve taking orders and payments over the telephone, tracking orders, dealing with customer queries/complaints and providing information. This a temporary to permanent position for the right person.

THE JOB ROLE

• Completing all administration
• Taking orders over the telephone
• Providing detailed quotations and estimates to customers
• Process orders onto Sage and issuing order confirmations to customers
• Processing payments
• Generating additional sales by offering customers additional or complementary products when placing orders
• Assist in answering all incoming calls and transferring to the correct person or taking detailed phone messages to pass on
• Organising diaries and meetings including booking meeting facilities and arranging refreshments
• Provide support to the Office Manager
• Managing all post including prioritising and ensuring that correspondence is directed as appropriate
• Temporary for 4 weeks, Monday – Friday 8am-4.30pm

EXPERIENCE / REQUIREMENTS

• At least 2 years experience working in administration
• Ability to build strong working relationships both internally and externally
• Demonstrate a professional telephone manner
• Must be computer literate, with experience in SAGE is ideal
• Excellent Data Entry skills is essential