Customer Service Executive
· £22k per annum + bonus
· 8:30am – 5pm
Are you passionate about providing 5* Customer Service? Do you want to join a company that offers excellent career prospects?
Our client is a leading Telford business; they are currently seeking a motivated and driven Customer Service Executive to join their team. In return, they are offering a salary up to £22k per annum plus bonus.
You would be joining a well-established client within the Telford area, where you will be able to develop and grown within their busy and dynamic project / sales team.
X1 permanent full time role available and x4 fixed term contracts for 6 months
What’s in it for you?
· Basic salary of £22,000 per annum + bonus
· 25 days holiday + bank holidays
· Cycle to work scheme
· Generous company pension scheme
· Opportunities to develop within the company
· Long established and secure company with ambitious growth plans
· Friendly, professional working environment
Your new role:
· Answering incoming calls into the business.
· Answering incoming emails.
· Prepare customer quotations and take ownership of customer orders.
· Progress and track orders to ensure customer satisfaction is maintained.
· Keep customers up to date on key developments in relation to specific orders.
· Liaise with Purchasing and planning team to obtain accurate lead times.
· Generate new and repeat sales through direct contact with potential and existing customers.
· Support the external sales team.
· Coordinate necessary technical support through liaison with Engineering etc.
· Adhoc duties as and when required.
What you’ll need to succeed:
· Experience within a administration / customer service role.
· Ability to work in an effective and efficient manner.
· To be a team player and not be afraid to get stuck in.
For more information about this vacancy, please call Laura Beddow on 01952 621157