Customer Service Administrator

Customer Service Executive

· Telford

· £22k per annum + bonus

· Permanent

· 8:30am – 5pm

Are you passionate about providing 5* Customer Service? Do you want to join a company that offers excellent career prospects?

Our client is a leading Telford business; they are currently seeking a motivated and driven Customer Service Executive to join their team. In return, they are offering a salary up to £22k per annum plus bonus.

You would be joining a well-established client within the Telford area, where you will be able to develop and grown within their busy and dynamic project / sales team.

X1 permanent full time role available and x4 fixed term contracts for 6 months

What’s in it for you?

· Basic salary of £22,000 per annum + bonus

· 25 days holiday + bank holidays

· Cycle to work scheme

· Generous company pension scheme

· Opportunities to develop within the company

· Long established and secure company with ambitious growth plans

· Friendly, professional working environment

Your new role:

· Answering incoming calls into the business.

· Answering incoming emails.

· Prepare customer quotations and take ownership of customer orders.

· Progress and track orders to ensure customer satisfaction is maintained.

· Keep customers up to date on key developments in relation to specific orders.

· Liaise with Purchasing and planning team to obtain accurate lead times.

· Generate new and repeat sales through direct contact with potential and existing customers.

· Support the external sales team.

· Coordinate necessary technical support through liaison with Engineering etc.

· Adhoc duties as and when required.

What you’ll need to succeed:

· Experience within a administration / customer service role.

· Ability to work in an effective and efficient manner.

· To be a team player and not be afraid to get stuck in.


For more information about this vacancy, please call Laura Beddow on 01952 621157

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Application ends on February 9, 2023


  • Location Telford
  • Job category Customer Services, Call Centre & Help Desk
  • Salary £22000
  • Job type Full Time, Permanent
  • Consultant Details Laura Beddow
    01952 52 52 52
Job ID: 13731 Application ends on February 9, 2023