Inbound calls and Accounts Assistant

Inbound calls and Accounts Assistant

Fradley Park

Temp to Perm/Perm

Up to £25,000

Monday to Friday: 9am – 5pm

Reports to:

Accounts department

Main Role Purpose:                       

Answering inbound calls, working alongside the accounts department to manage invoicing etc. Data Entry and general office duties.

Key Measures:                 

• Data Entry
• Managing invoices
• Inbound and outbound calls
• Use of Sage system
• Accounts experience

Key Responsibilities:

• Answering all inbound and outbound calls
• Liaising through emails
• Managing invoices
• Providing support to the accounts department
• Use of Sage system
• Able to input data onto spreadsheets – Use of excel

Need to Have:

• Experience of working in a sales and customer support environment.
• Experience of meeting processing targets and working to a service level agreement.
• Great customer service skills and experience.
• Experience of working in a process driven, fast paced environment.
• Strong literacy, IT and communication skills
• Previous accounts experience
• Ability to work under pressure and organise yourself to achieve team goals.
• Good attention to detail

Holiday entitlement – 28 days including bank holidays