Internal Sales Executive
Location: Rugeley
Reports to: Internal Sales Leader
Length of Assignment: Straight Permanent
Job Overview
To proactively identify sales opportunities from the qualification of sales leads within a regional team. Building strong customer relationships throughout the stages of pre-tender up to order placement across both our non-residential and residential channels. Gaining appointments for our field sales team by understanding the customer needs on each project and how and where we can add value. Supporting marketing NPI and ongoing trade initiatives. Ensuring accurate data/intelligence is entered in our dedicated salesforce system with an objective of growing our interaction with key trade partners, as well as increasing our conversion rate and share of wallet. You will need a professional, proactive approach to work in this fast paced environment.
Responsibilities/Accountabilities & Duties
- Proactive outbound calls to indirect customer to include, Architects, Designers, Contractors, Plumbers and Merchants.
- Project tracking of existing area pipeline and capturing intelligence in our salesforce system, ensuring data accuracy and all critical fields are maintained.
- Recognising and converting the opportunity to make valuable appointments for the External Sales Team
- Investigating sales prospects from advertising, sales leads, marketing campaigns, editorials etc.
- Pro-active investigational tracking of projects within defined regional territory.
- Working as a wider team with the external sales team and internal case and bid teams
- Identifying taking share opportunities within the pipeline. Recording detail to define and increase our share of wallet.
- Nurturing customer relationships from pre tender through to order placement.
- Demonstrating an understanding of the customer supply chain process.
- Promoting Company products and services at every opportunity via telephone, email, face to face.
- To meet KPI targets around project and opportunity tracking and transacted sales targets as part of wider channel.
Skills
- Customer focused
- Excellent communication skills both verbal and written
- Data accuracy
- Understanding of the market and the roles of the customer types.
- Computer literate, the ability to work with Microsoft Office and willingness to learn new systems
- Ability to work to deadlines and understand how to prioritise your work load
- Share of wallet, understanding our competitors and the current market
- Agility and flexibility to be a complete team player and help others as and when required.