IT Support Analyst

Are you an experienced IT Support Analyst looking for a fantastic new opportunity?
Proactive Personnel are excited to be working with a thriving manufacturing business to appoint a IT Support Analyst to their long standing IT team on a full time permanent basis.
The IT Support Analyst will be responsible for offering help desk and technical support services to end-users and assisting with the monitoring, maintenance and improvement of the businesses’ IT infrastructure and systems.

This post would suit an exceptional individual who has –

• Experience within a similar IT Support role within a large business.
• A degree or equivalent within a relevant field.
• A strong IT Technical background.
• An enthusiastic approach and is able to prioritise their day effectively.
• A strong understanding and technical skills within MS Technologies.
•  IT service desk software experience.

The IT Support Analyst will –

• Offer help desk and technical support to end users.
• Analyse and make suggestions to improve the Regional IT Infrastructure and systems.
• Frequently travel between UK sites and some sites within Europe.
• Offer remote and on-site hardware and software diagnoses and resolutions.

In return, our client will offer –

• Strong progression prospects within a large, well-established business that is going from strength to strength
• A competitive starting salary with room to develop
• Enhanced pension scheme
• 25 days holiday (plus bank holidays)
• Sociable working hours