Mass Spectrometry Engineer

Proactive Personnel Ltd are currently searching for a Senior Engineer & Technical Support Lead for a UK based independent mass spectrometer and chromatography service organisation.

Job Purpose:
Reporting to the Service Director, responsible for the highest-level technical support to all areas of the organisation as well as clients. Being a primary point of contact between internal and external partners to ensure delivery of required goods in a timely and cost-effective fashion. Overseeing the technical side of the organisation through knowledge and best practice, whilst protecting service and parts revenue through business knowledge.

Key Areas:

  • Support, reporting and maintaining all instruments and associated equipment as required
  • Mentoring and guidance of engineers
  • Remote assistance and troubleshooting
  • Field accompaniments to support service requirements and development of engineers on technical matters arising
  • Support Service Manager on technical matters as required
  • Customer site visits in an engineering capacity to support breakdown and PM calls as required, working with Service Planner for allocation of jobs
  • Continue and develop business relationships with existing suppliers of repairs and refurbished parts to support technical needs
  • Advise and support the business on technical matters arising as required
  • Assist in developing and driving the future technical direction of the Organisation
  • Entry of fault & resolution codes to ensure Mobile Worker fit for purpose in the field
  • Identify legitimate research & development projects which bring value to the business through analysis of annual usage
  • Use accumulated technical knowledge and industry experience to identify parts, materials, or processes to drive down repair or refurbishment cost
  • Design and implement refurb or re-work processes specific to parts to reduce purchase of new items where possible


  • Relevant science or engineering qualification or significant accumulated field experience
  • O-Level Pass/GCSE Grade C/4 English or IELTS grade 6.5 minimum
  • Advanced knowledge of HPLC/UPLC, GC, liquid handling systems, gas generation systems & various mass spectrometry ionisation techniques and analyser types
  • Knowledge of general business management including P&L
  • Full, UK driving license with less than 6 penalty points
  • Valid passport with a minimum of 1-year remaining validity
  • Numerate and computer literate
  • Knowledge of UK and International parts supply chains and suppliers in science industry


Salary Circa £45,000 plus bonus

Company vehicle

26 days holiday plus bank holidays

Up to 6% pension contribution

Life insurance

Private Medical Care

Plus many more great and useful benefits!

If you are interested in this role, please apply or call Matthew on 01925 494949 to find out more.

Upload your CV. Max. file size: 20 MB. Files accepted .doc | .docx | .pdf
By submitting this form, you agree with the storage and handling of your data by Proactive Personnel Ltd as set out in our privacy policy.

Application ends on December 22, 2022


  • Location Runcorn
  • Job category Engineering - Civil, Electrical, Mechanical & Maintenance, Science & Laboratory
  • Salary £45,000
  • Job type Full Time, Permanent
  • Consultant Details Matthew Lewis
    01925 49 49 49
Job ID: 12934 Application ends on December 22, 2022

Manufacturing and Engineering