Service Advisor

Immediate Start Available – Permanent Position – Training and Development Opportunities – Low Staff Turnover – Competitive Salary + Achievable Bonus

  • Salary up to £23,000 P/A (Depending on Experience) + Bonus
  • Monday to Friday
  • 22 Days Holiday + Bank Holidays

Are you an experienced Service Advisor looking for the next great opportunity? If so, then Proactive Personnel can help!

Proactive Personnel are currently recruiting on behalf of a hugely successful company who are looking to add an enthusiastic, motivated Service Advisor to their team. This business is brilliant at retaining and developing staff and offers fantastic progression opportunities within the Automotive Industry. This role would be suitable for a Service Advisor who has a minimum of two years’ experience in a similar role.



  • Meeting and greeting customers at the Service desk
  • Answering any customer queries / Resolving any issues relating to Technical problems, Warranties, Services, MOTs and Repairs
  • Checking all documents to ensure all invoices and details are accurate, maintaining all customer record files daily
  • Booking vehicles in and liaising with customers throughout the whole process via phone, email and face-to-face
  • Arranging delivery and collection of vehicles
  • Liaising with customers and insurance engineers to explain technical repair/fault diagnostic information
  • Up-selling of products such as tyres and Service plans



  • The ideal candidate will have experience in a Service Advisor role within a Dealership
  • Must be well presented
  • Full UK Driving Licence
  • The ability to work in a fast paced environment
  • Strong communication skills and the ability to build a strong relationship with both customers and other members of staff
  • Computer literate with experience using Dealer Management Systems, e.g. Kerridge, CDK, Pinnacle, RTC, 1-Link, Motability etc. would be beneficial
  • Knowledge of customer enquiries, booking processes and invoicing
  • Sales / Parts ordering would be beneficial but not essential
  • Systematic, highly organised with a keen eye for detail



  • A competitive salary and an attractive bonus scheme
  • Vast opportunities to develop your own skills within the business
  • Opportunities to gain industry and nationally recognised qualifications
  • The chance to work alongside industry experts
  • Working with a leading organisation within the Automotive Industry

Proactive Personnel specialise in the recruitment of the Motor Trade staff across the UK. From Inverness to Plymouth our database has been developed over the past 20 years to be able to assist you in finding your ideal job first time round. It has also gained us the reputation for being one of the leading recruiters within this field. We have multiple vacancies nationwide, so please get in touch to find out more information with this or other positions

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Application ends on September 2, 2022


  • Location Wakefield
  • Job category Customer Services, Call Centre & Help Desk
  • Salary £23000
  • Job type Full Time, Permanent
  • Consultant Details Chester
    01244 222 000
Job ID: 8972 Application ends on September 2, 2022