Service Desk Coordinator

Proactive Personnel are currently recruiting for a service desk coordinators for a rapidly growing national fire and security company with an office based in Chadderton. This position is working full time on a temporary on going contract with the potential to become permanent.

Duties:

  • Taking calls from customers giving the best service possible
  • Logging jobs on the bespoke system in your assigned location
  • Booking engineers for services, installations and emergency call outs
  • Creating and sending out appointment cards for both planned maintenance and corrective team as required.

Essential

  • Excellent admin skills and ability to pick up the company CRM easily
  • Ability to co-ordinate and manage scheduled work within agreed timescales and understand Service Level Agreements
  • Customer service

Desirable

  • Previous experience in an admin role would be advantageous
  • Geographical Knowledge

Benefits

  • Salary starting at £22,000
  • 20 days holiday plus bank holidays
  • Pension
  • Company events
  • Overtime
  • Onsite parking

If you are interested in this role, please apply or call Antony or Charlie on 0161 661 8000

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Application ends on February 11, 2023

Overview

  • Location Chadderton
  • Job category Admin & Secretarial
  • Salary £22,000
  • Job type Full Time, Temp to Perm
  • Consultant Details Charlie Mills
    0161 661 8000
Job ID: 13796 Application ends on February 11, 2023

Manufacturing and Engineering