Are you a confident, adaptable and motivated individual seeking a role within a busy and varied position? I am currently recruiting for a Technical Customer service Advisor on a permanent or Temp to Perm contract paying £24,000 per annum with excellent working hours. If you are seeking a busy and challenging role then please apply now!
What’s in it for you?
- A great salary of £24,000 per year.
- Excellent career prospects.
- Other company benefits.
- Free parking and onsite facilities.
- Friendly, professional working environment
Your new role:
- Offering high levels of customer service
- Logging end user customer and serial number details on CRM and registering warranties
- Liaising with customers regarding engineer appointments ,checking engineer availability and booking appointments
- Identifying spares items and taking payments over the phone
- Using technical reference files and User/Installation guides to answer queries from engineers, our dedicated retailers and end users
- Finding additional information from production engineers/quality team/warehouse team where required.
What you’ll need to succeed:
- Excellent PC skills are required.
- Proven call handler experience or similar would be essential
- You will be an excellent communicator with strong attention to detail.
- Must be confident and have excellent interpersonal skills
- Experience in a busy and pressurised environment would be advantageous.
Interested?
For more information about this vacancy, please call Abbie Ewing on 01952 621163
Application ends on
April 7, 2023