Customer Service Advisor
Temp - Perm
Full Time, 40
Customer Service, Call Centre & Helpdesk
7th Oct 2021
I am currently recruiting for confident, independent and hardworking Customer Service Executives to work with a well-established company based in central Telford. If you thrive on giving customers an excellent service then this could be the role for you.
On offer is a temporary contract until Christmas 2021, with an excellent salary and company benefits.
If you are up for a challenging new role then please apply now!
The Job Role:
- Working within a busy customer service team
- Answering a high volume of customer calls into the business
- Placing customer orders onto the system
- Answering any questions that the customers may have
- Dealing with customer queries.
- Changing delivery dates and times and also chasing up couriers
- Taking payments over the phone and allocating these to the correct customer files
- Dealing with web and mail orders
- Adhoc duties as and when required
Experience / Requirements:
- Previous experience within a busy customer service role is essential
- You WILL be bubbly, motivated, confident, open to change and keen to learn
- You will possess excellent listening skills coupled with the ability to understand client needs
- You will be highly organised, be able to multi task and be happy working in a busy and at times challenging environment
- You will have excellent PC Skills
||Telford - Head Office
Apply Now >